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Privacy

Last updated 26 September 2026

Who you are buying from. Somewhere Good, at somewheregood.io. Questions, problems and refund requests all go to hello@somewheregood.io.

Full trading details are available on request. Just email us.

This explains what we collect, why, and what you can do about it. The short version: we ask for an email address so your map follows you between devices, we count page views anonymously so we know which countries people care about, and we do not track you anywhere else on the internet.

What we collect

  • Your email address, when you buy a map or guide, create an account, join the waitlist or apply as a creator. It is how we send your receipt and access link, and how you sign in.
  • Your purchase record: which map or guide, when, the amount, Stripe’s reference numbers, and whether it was later refunded or disputed. We also store the wording of the refund line shown under the pay button, with the time you paid.
  • Gifts. When you send one, the email address and name of the person receiving it, your note, the day it should arrive, and your name as Stripe gives it to us, so the gift can say who it is from. We use them only to deliver the gift and to set up that person’s account.
  • Your marketing choice, which is off unless you turn it on in your account.
  • Creator applications: the name, email, channel link and countries you send us, plus any list link or note you add.
  • Anonymous usage counts: which page was viewed, which country or place was opened, which map was clicked, and the website you arrived from, the site only, never the full address. Each visit gets a random number that exists only in the page’s memory and is gone the moment you reload or close the tab. If you pay, that number travels to Stripe and back inside the web address so the visit before and after payment count as one. Nothing is written to your device for this, and none of it identifies you.

Outside a gift we do not ask for your name, your address or your date of birth, and we never see your card details. Those go straight to Stripe.

What we store in your browser

Three small things, all for you and none for anyone else. A record of the maps and guides you have bought, so the map stays unlocked when you come back. Where you left off, the country, the guide and the page you were reading, kept for 30 days so you can carry on from there. And when you sign in, a cookie that keeps you signed in on that device for a year, so you are not asked for a code every time. That cookie holds nothing but your sign in, it is set by our own site and read only by it, and it is deleted when you sign out. All three exist only to do what you asked us to do, which is why this site has no cookie banner. There are no advertising cookies, no third-party analytics and no tracking pixels.

Who else handles your information

  • Stripe: takes the payment and sends the receipt.
  • Supabase: the database holding accounts, purchases, the waitlist and the anonymous counts.
  • Cloudflare: serves the website, runs the small service behind checkout and sign-in, and counts page views for us with its cookie free web analytics.
  • Resend: sends your access link and any email you asked for.

They act on our instructions and may process data outside the UK, protected by the safeguards the law requires. We do not sell your information to anyone, and we do not share it for advertising.

Opening a place or a guide takes you to Google Maps, Google Docs, Dazhong Dianping or YouTube. Once you are there you are on their service, under their privacy policy, not ours.

Why we are allowed to hold it

  • To give you what you paid for and run your account, because we have a contract with you.
  • To keep records of sales and refunds, because the law requires it.
  • To send marketing, only with your consent, which you can withdraw at any time.
  • To count anonymous usage and prevent fraud and abuse, because we have a legitimate interest in knowing the site works and in not being defrauded.

How long we keep it

  • Records of a sale or refund: six years, which is what UK tax rules require.
  • Your account and email: until you ask us to delete it.
  • Waitlist and creator applications: until you unsubscribe or ask us to remove them.
  • Anonymous counts: kept indefinitely, because there is nothing personal left in them.

What you can ask us to do

You can ask for a copy of what we hold, ask us to correct or delete it, ask us to stop using it in a particular way, or ask for it in a portable form. Email hello@somewheregood.io and we will reply within a month. There is one limit: we have to keep the record of a completed sale for tax purposes even if you close your account.

Every marketing email has an unsubscribe link, and you can turn marketing off yourself in your account at any time.

If you think we have handled your information badly, please tell us first. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Children

This site is meant for adults and we do not knowingly collect information from children under 13. If you believe a child has given us their details, email us and we will delete them.

© 2026 Somewhere Good. Terms · Privacy · Refunds · hello@somewheregood.io Payments handled by Stripe. No tracking cookies, no ad tracking.