Terms of sale

Last updated 26 September 2026

What we sell

Somewhere Good is a map of places that travel creators have actually been to. Five places in every country are free to open. A paid map unlocks the rest of that creator’s picks: the name of each place, the note the creator wrote about it, and a link that opens it in Google Maps, or in Dazhong Dianping for China. A paid map also gives you the creator’s own full saved list for that country.

A first timer’s guide is a creator’s practical guide to one country for a first trip, covering how to order, what is safe, how to pay and what a meal should cost. It is a Google Doc the creator keeps up to date. You open it on this website or from the link we email you, and we email you a PDF copy too.

What you are buying is access to that information on this website, and for a guide its Google Doc and PDF copy. It is digital content, not a physical product and not a booking, reservation or travel service of any kind.

Prices and payment

• A Country Map covers every pick in one country. A Creator Map covers every country on that creator’s map, including countries they add later.
• A first timer’s guide covers one country. All guides covers every guide available now and every guide the creator adds later, at no extra cost.
• Every map and guide is a single payment. There is no subscription and nothing renews.
• Prices are shown and charged in US dollars. If your card is in another currency, your bank converts it at their rate and may add a fee we do not see or receive.
• Payment is taken by Stripe. We never see or store your card details. The payment appears on your statement as SOMEWHEREGOOD.IO.
• We may change our prices at any time. The price you paid is the price you paid; a later change never affects a map or guide you already hold.

How and when you get access

Your map unlocks immediately once the payment goes through. There is nothing to wait for and nothing to download. We create a free account using the email address you gave at checkout and send you an access link. You can open your map on any phone or laptop by entering that email address and the six-digit code we send you. There is no password.

A guide opens the same way, on this website and from the link in your email, and a PDF copy comes with that email. The Google Doc is the live version the creator keeps up to date, so it may be newer than your PDF.

Gifts

You can buy a map or a guide for someone else. We email it to the person you name on the day you choose, and it belongs to their email address and account. Your receipt goes to you. The 14 days to change your mind run from the day you pay, the refund goes back to you, and a refunded gift stops working.

Your right to cancel

When you buy digital content online in the UK you have 14 days to change your mind. Your map or guide unlocks the moment you pay, and we keep that right for you anyway: email hello@somewheregood.io within 14 days of your purchase and we refund you in full, no reason needed. A refunded map stops working, and a refunded guide leaves your account.

After 14 days, refunds are for faults only: a map or guide that did not unlock, or one that is not what we described. See our refund policy. Nothing here removes your legal rights.

Paying at checkout confirms that you accept our refund policy, which forms part of these Terms. The line under the pay button says so, and we record that wording along with your payment.

What a map or guide does and does not promise

• These are personal recommendations from a creator, not professional advice. Nobody pays to appear on the map and no business can buy a pin.
• Places change. Restaurants close, move, change hands and change their prices and hours. We check pins against Google Maps and remove ones that have closed, but we cannot promise that every place is open or unchanged on the day you go.
• Ratings, review counts, opening hours and locations come from Google Maps or Dazhong Dianping and belong to them. We do not control those services and cannot promise they will be available in your country.
• A guide is practical advice from the creator’s own trips, not professional, legal or medical advice. Visa and entry rules, prices, transport and safety advice change, so check official sources before you travel. The allergy and diet cards help you ask for what you need, they cannot guarantee what is in the food.
• A map or guide is for your own personal use. Please do not republish, resell, scrape or bulk-copy the lists, the notes, the guides or the map data, or share your account or a guide link so that other people can use them.

Your account

Keep your email account secure, since anyone with access to it can sign in to your account. Tell us at hello@somewheregood.io if you think someone else has got in. We may suspend or close an account that is being used to redistribute content or to abuse the service, and where we do that because of a clear breach we do not refund it.

Changes to the site

We add countries, creators and places over time, and occasionally remove a place or change how something works. A Creator Map includes every country that creator adds later, at no extra cost. All guides includes every guide added later in the same way, and the creator may update a guide at any time to keep it accurate. We may change these terms for future purchases; the version that applies to you is the one published when you bought.

If something goes wrong

We are responsible to you for loss you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for anything that happens to you at a place you visited because of a recommendation or a tip in a guide, for a business being closed, or for losses that were not foreseeable. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

None of this affects your statutory rights as a consumer, including your right under the Consumer Rights Act 2015 to digital content that is of satisfactory quality, fit for purpose and as described.

Law and disputes

These terms are governed by United Kingdom law, and you can bring a claim in the courts where you live. Nothing here takes away the consumer protections you have where you live.

If you are unhappy, please email us first. Almost everything is sorted out that way.